E-Commerce Warehouses

Data capture & DevOps consulting services to map out the way to a custom

"Order processing" - is the most significant problem our proprietary product, O2E, aims to address for the ecommerce industry.

 

Yes…marketplaces (Amazon, Flipkart, Myntra, etc.) will take and confirm orders that are humongous in numbers during peak periods (festival seasons, etc.).

 

So…all good. You think?

 

Well… it isn’t that straightforward.

 

Simply because, regardless of which ecommerce platform the orders are placed and confirmed on, it is the capacity of the 'Order Receiving Entity' (the fulfilment centre/warehouse) that determines whether or not an order is successfully completed (end-to-end). Often orders are not received/relayed at the fulfilment centre/warehouses resulting in loss of potential revenues, reduced margins, and potential customers.

 

If you are one of those brands and can’t help but say ‘déjà vu’, then you MUST try our O2E(Orders Optimization Engine) that enables orders processing by eliminating/minimizing the impact of the huge and crippling anomaly of failed order receipts.

 

And the numbers don’t lie.

 

Brands using O2E for the 1st time (during Dassera/Dussehra 2022) experienced (on avg.) a 14% increase in order fulfilment – which is like gold-dust for retail. More than 50% reduction in order failures/cancellations that occurred earlier owing to system insufficiency.

 

What else does O2E have to offer you?

• Automates the catalogue updating procedure. Thus eliminates the pedantry process of uploading catalogues manually via CSV files that is still the practice in warehouse of even leading brands. The large catalogue files manually. This is a time killing n pain during the event days. We are automating this with SKU scanning
• From the insights our research, through our extensive experience of working with major retail brands, it is found that no matter where or even when the influx of orders is from, almost 30% of orders are not processed i.e. either they fail to complete or are cancelled because of the inadequate capacity or incapability/insufficiency of the systems at the order fulfilment centres of these brands.

 

The failure/cancellation rate shoots up during peak seasons such as Dassera, Diwali, Eid, X-mas, etc., when there’s large-scale buying that are fuelled by numerous campaigns.